Arizona

Frequently Asked Questions

Arizona Private Lessons

What forms of payment do you accept?

We accept Visa, MasterCard and Discover. We also accept pre-paid cards. We also accept payment from government organizations as well. For information on this please call our corporate office.

When should I pay? Is there a deposit required?

All payments are due at the time of registration.

How old does the student have to be to get their permit?

You have to be 15 years and 6 months old to take the permit test.

Do you have to obtain a permit to take driving lessons in the State of Arizona? What are the requirements?

Yes!

  • The teen must be 15 years and 6 months
  • The teen and parent must provide necessary application documents.
  • The teen must pass written and vision tests.
  • The teen must have a licensed driver who is at least 21 years of age seated in the front seat next to him or her at all times.

Will you get an insurance discount if you take driving lessons through All Star Driver Education?

All of our programs qualify for insurance discounts, but each insurance company is different. We recommend that you contact your insurance company directly to see if they give a discount for enrolling in driver education classes.

Do you accommodate learning and physically disabled students?

All Star strives to work with students of all learning and physical levels, however, there are certain limits to what we are able to do. For further information, please contact our office.

What do you offer in my state?

We offer the driving portion for select areas, in 1, 6, or 10 hour packages. For pricing and location information, please call the corporate office. We also offer classes in the Paradise Valley Schools area. You may register here: https://www.pvschools.net/site/Default.aspx?PageID=3822

We also have the following classes on our online site: https://www.allstardriveredonline.com/arizona.html

  • Arizona Permit Waiver Course
    • This course meets the requirements for teens in the state of AZ. Final must be complete IN-CLASS.
  • Arizona Defensive Driving
    • AZ Approved – Satisfy a court order or dismiss a traffic ticket

How old do I have to be to take private lessons?

15 years and 6 months or older with a valid permit.

How do I register?

To register you will need to call our corporate office.

How long is the wait time for drives?

Wait times vary based on location, to get a locations current wait time please call our corporate office.

How much is the behind the wheel?

We offer a few different options for pricing:

  • $60.00 per hour
  • $329.00 for 6 hours
  • $489.00 for 10 hours

What do I need to bring to my first drive?

You will need to bring your permit and private lesson contract.

How do I make payments?

When you call into the office please have a Visa, Discover, or MasterCard ready to make the payment. We also accept pre-paid cards. If you wish to mail a check or money order you can, however you will not be able to begin drives until we have that payment. To mail a check or money order please call our corporate office for more information.

How do I set up my drive times?

Once you have registered and paid in full, the representative will send your contact information to the instructor in your area. From there the instructor will contact you to set up your drives.

How do I get the contract?

You should receive a confirmation email with that attached, if not, please call our office.

Can I get a discount on my insurance for taking these?

Each insurance company varies. Check with your insurance provider before registering to see what you can qualify for.

What if I would like a refund?

As long as you have not begun your drives we can refund you. The refund process requires you to call our corporate office. All refunds are processed back to the card used to make the original payment, and can take 7-10 business days to be processed back to your card.

NOTE: If the original card used for payment is no longer active please let us know upon requesting a refund. In this case we will provide your refund in the form of a check, this will be mailed and made out to the person who made the payment. There are no exceptions to this.

Do I get a certificate?

No as this is not a state requirement. We can however provide you with a letter of completion.

What is the ASDE Discipline Policy?

Any student violating the rules and regulations as contained in this policy will be subject to appropriate disciplinary action and possible expulsion from the class. No refunds are granted due to disciplinary action that prevents a student from completing an All Star Driver Education course.

Prohibited acts include, but are not limited to:

Teasing, insulting, name calling, mean or rude gestures toward peers, instructors or employees, spreading rumors or behavior that would hurt other’s feelings, swearing, taunting, ridiculing, humiliating, threatening, pushing, shoving, grabbing, spitting , sexual, ethnic, or harassment, stealing or extortion, fighting, kicking, punching, gang related gestures, assault, cheating, forgery, using cell phones during instruction, destruction of property belonging to All Star Driver Education or the facility in which classes are being held.

All Star Driver Education will expel any students in violation of State Laws and/or Local Ordinances which include, but are not limited to:

Abuse of fire alarms, safety equipment, bomb threats, lighting of fires or burning or attempting to burn any property belonging to the All Star Driver Education or the facility in which classes are being held or property belonging to persons employed by All Star Driver Education or attending the course, or the employees of the facility in which classes are being held. Possession, use of, or threatening to use dangerous weapons such as, but not limited to: fire arms, knives, iron bar, or brass knuckles. Possession, use or threatening the use of any weapon or dangerous object capable of inflicting bodily harm including but not limited to: chains, knives, fireworks, explosives, smoke bombs, and toy weapons resembling any of the above.

Questions?

Please feel free to ask any other questions via email directly to our online division at online@allstarde.com, or you may call our corporate office. We are open Monday thru Friday from 8:00 am until 6:00 pm EST.

Arizona Permit Waiver Course

How long will it take to complete this Arizona Permit Waiver Course?

As required by the state, driver’s license training for teens must be a minimum of 30 hours in length. If you need to take a break or want to complete the course in smaller time increments, our system will remember where you stopped, and you will be able to pick up where you left off last each time you log in. You can only do up to 2 hours per day, so make sure to log out when you are done!

How do I sign up for course?

To sign up for any of our online courses, visit www.allstardriveredonline.com You must choose your state and the course you wish to enroll in and register online. All accounts must have a valid e-mail address in order to receive notifications, certificates and/or to communicate with our online staff.

If you forget or lose your password, you may email the online department at any time: online@allstarde.com.

How does payment work?

Course fees are always due when you register for the course. You will not be able to access your course until you have made a payment.

ALL refund requests for any service offered are charged a $5 processing fee. No refunds are permitted once a student has actively started the online course. Refunds can take 7-10 business days to go back to your card. Upon failure to complete the course within the required time frame, no refund will be granted, and no certificate will be issued.

NOTE: If your card has been lost, stolen, or expired please let us know upon requesting a refund and we will mail you a check instead. We CANNOT make refunds out to anyone other than the person who made the original payment, no exceptions.

What happens when I finish the course?

Upon completion of the course you will be required to take an in-class Final Exam. You will have 3 attempts to pass. Once you have passed the exam, your instructor will hand you your Training Completion Certificate. You will be required to present this at the MVD when applying for your Permit.

Do I need Drivers Education to obtain my driver’s license in Arizona?

The state of Arizona requires that you either attend an MVD approved Driver Education course OR complete 30 hours of supervised driving with a licensed adult over the age of 21.

Why should I take a driver’s education course?

Driver’s Education courses prepare students for the MVD Road Test required to obtain a license. Not only does Driver’s Education cover vehicle basics, maneuvers and state/federal laws, but also tips and tricks that will keep you safe on the roads; otherwise known as defensive driving.

How does Arizona Drivers Education work?

If you choose to enroll in a state approved Drivers Education course, you will be required to participate in 30 hours of training and pass an in-class Final Evaluation with an 80% or higher.

Once you have completed the course and passed your Final Evaluation, we will mail you our state approved Training Completion Certificate. You will be required to present this certificate at the MVD when applying for a Road Test.

Is this course approved by the DMV?

Our Arizona Teen Online Drivers Education course has met all of the requirements for licensing by the Arizona MVD. All Star Driver’s Education has been a licensed provider of driver’s education for 20 years and offers approved driver’s education in 10 states as well as online courses in every state.

What are the computer requirements?

Any computer with internet access will be able to access our online course. We recommend Google Chrome when accessing our courses, as it will provide the best view of our materials, though most any other browser will work just fine. Google Chrome is a free browser, available for download on the Google website. You will not need to purchase or download any software or hardware.

Questions?

Please feel free to ask any other questions via email directly to our online division at online@allstarde.com, or you may call our corporate office. We are open Monday thru Friday from 8:00 am until 6:00 pm EST.

Arizona Defensive Driving Online

How does Arizona Defensive Driving work?

Those drivers in Arizona who have not taken a defensive driving course within the past 12 months, have an eligible citation, weren’t involved in an accident that resulted in a fatality or serious injury and are over 1 week away from their court date are eligible to take a Defensive Driving course.

The course consists of 11 modules and is required by the state to take the student 4 hours to complete. The course will require students to read material, view images and watch videos. Each topic will be followed by a few questions; each module has many as 10 questions. The course will culminate in a 50-question final exam. Students are required to pass the final exam with a score of 80% to have completed the course.

How does payment work?

Course fees are always due when you register for the course. You will not be able to access your course until you have made a payment.

If you register for the course and do not work on any of the material, as long as you are not within the week preceding your court date, you will be issued a refund.

If you register for the course and begin ANY WORK AT ALL, you will not be issued a refund.

ALL refund requests for any service offered are charged a $5 processing fee. No refunds are permitted once a student has actively started the online course. Refunds can take 7-10 business days to go back to your card. Upon failure to complete the course within the required time frame, no refund will be granted, and no certificate will be issued.

NOTE: If your card has been lost, stolen, or expired please let us know upon requesting a refund and we will mail you a check instead. We CANNOT make refunds out to anyone other than the person who made the original payment, no exceptions.

What happens when I finish the course?

Upon completion of the course you will be required to take a Final Exam. You will have 2 attempts to pass the Final Exam. Once you have passed the exam, we will mail your fees and the Certificate of Completion to your court. You will not be required to take any action.

NOTE: If you do not pass the final, you can retake the course at no additional cost. If you cannot complete a second attempt within the week prior to their court date you will need to contact the corporate office. To create a new account, you will register like normal but provide a different email, and contact the corporate office to waive the payment.

What is a defensive driving course?

Defensive Driving is aimed to help teach students skills to drive safely, save lives, time and money and prevent accidents despite the road conditions and the actions of other drivers.

Is this course approved by the DMV?

Our Arizona Defensive Driving course has met all of the requirements for licensing by the Arizona MVD. All Star Driver’s Education has been a licensed provider of driver’s education for 50 years and offers approved driver’s education in 10 states as well as online courses in every state.

How long will it take to complete this Arizona Defensive Driving course?

As required by the state, defensive driving is required to last each student 4 hours. If you need to take a break or want to complete the course in smaller time increments, our system will remember where you stopped and you will be able to pick up where you left off last each time you log in.

REMEMBER, you are required by law to complete your course BEFORE the week preceding your court date. If you do not complete the course before the week preceding your court date, the course will be considered incomplete and a refund will not be issued.

How do I sign up for an Arizona Defensive Driving course?

To sign up for any of our online courses, visit AllStarDriverEdOnline.com. You must choose your state and the course you wish to enroll in and register online. All accounts must have a valid email address in order to receive notifications, certificates and/or to communicate with our online staff.

If you forget or lose your password, you may email the online department at any time: online@allstarde.com.

What are the computer requirements?

Any computer with internet access will be able to access our online course. We recommend Google Chrome when accessing our courses, as it will provide the best view of our materials, though most any other browser will work just fine. Google Chrome is a free browser, available for download on the Google website. You will not need to purchase or download any software or hardware.

Questions?

Please feel free to ask any other questions via email directly to our online division at online@allstarde.com, or you may call our corporate office. We are open Monday thru Friday from 8:00 am until 6:00 pm EST.

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