On Monday, November 2, 2020 we launched our new phone and email system. With our new call center software, we hope to clear up your matters quickly and efficiently.
If you would like to reach us through e-mail, please visit our website (allstarde.com) and utilize the contact page. This will route your questions directly to the department that will resolve your concerns. Here you can submit your forms, request faster shipping, etc. Be sure when you contact us to:
- submit the form only once
- “reply” to our email response if you decide to contact us further
- give as much information as possible
The phone system will enable direct access to our Customer Service Center and feature the opportunity for our customers to enter a virtual queue to minimize your hold times.
We’ve implemented a new system, but our phone number has not changed.