Missouri

Frequently Asked Questions

Missouri Defensive Driving Online

Am I eligible for this course?

Any student who has a valid Missouri license, and has already received an eligible citation can take our online Missouri Defensive Driving course. Once you receive your citation, you should know whether or not you are eligible to take a defensive driving course, but if not, please contact the court who issued the citation for more information. Students must take this course within 60 days of paying your fine in order to qualify for point-reduction.

What is a defensive driving class?

Defensive driving classes are designed to help teach and reiterate the rules of the road so you can be better prepared for the unexpected. They will teach a variety of helpful techniques to help become a safer driver. You can also benefit by taking a defensive driving class to help lower existing points on your license and possible even earn a discount on your auto insurance provider (limited).

How do I sign up for an online class?

You will just need to visit our online website at www.allstardriveredonline.com and click on the state of Missouri. Click on the class of your choice, and click on “Register Now.” This will take you through our registration process and then will ask for payment in full. We accept Mastercard, Visa or Discover. Please have your payment ready when starting the registration process. Once the registration has been completed in full, the account will be ready to be accessed. If you ever have any issues, you are welcome to email us at online@allstarde.com for further assistance.

How will I know when I can start the course?

You should have immediate access to your course once the registration has been completed and the online fee has been paid in full. If you are ever having any issues logging into your account, please feel free to contact our office directly at (800)967-7719, and we would be happy to help you gain access as soon as possible.

I can’t log in. My account says “username not found.”

This generally means you are logging in on the incorrect website. Please make sure you are logging in at www.allstardriveredonline.com and use the email/username and password that you set up during registration.

**Please note the username and password are case-sensitive, so please double check that you are using the correct capital and lowercase letter to help avoid issues logging in.**

I can’t log in. I don’t remember my password.

You are welcome to email our online division directly at online@allstarde.com and request a new password. Please make sure to include your full name and class you are registered for so we can look you up quickly. All passwords must contain 1 capital letter, 1 number, 1 symbol and must be at least 8 characters long. If you have something in mind you would like, please make sure to include it in the email and we can apply that new password to the account. Otherwise, we will make one for you and can send you your updated login information via email.

What happens if I fail my Final Exam?

Most of our students are able to pass the Final Exam on the first try, so don’t be nervous. You will have up to 3 attempts to take and pass the Final Exam. If you happen to fail all 3 times, don?t worry. You can make a new account at no additional cost, and take the course over again. For more information about creating a brand new account, please contact our office at (800)967-7719 and we can direct your further.

When do I get a certificate of completion?

Once the full course has been completed, and the Final Exam has been passed, we will issue a Form 4444. All students have a total of 15 days to get the Form 4444 to the DOR. So make sure to call our office once you’ve completed the course so we can make sure to get your Form out as soon as possible. The process can change whether or not you have already paid your fines, or if you are court ordered to take this program, so please find the information down below.

If you have already paid your fine through the Fine Collection Center (FCC), then we will send it directly to the Department of Revenue (DOR) for you and be able to save you a step.

If you were court ordered to take this course, then we will mail the Form 4444 to you as quickly as possible, and it is the responsibility of the student to get the additional area filled out by the courts. Once the Form 4444 is fully completed, please mail it to the address at the bottom of the form: Drivers License Bureau, P.O. Box 200, Jefferson City, MO 65105.

How do I get a replacement certificate?

In the case that your original certificate is lost, stolen or damaged, and you need a replacement, there will be a fee of $15.00 to generate a new Form 4444. Please call our corporate office at (800)967-7719 and we?d be happy to get another certificate made and mailed out as quickly as possible.

Questions?

Please feel free to ask any other questions via email directly to our online division at online@allstarde.com, or you may call our corporate office at 800-967-7719. We are open Monday thru Friday from 9:00 am until 5:00 pm EST.

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