I do not have my temporary permit.
You can still enroll and take classes before receiving your permit. You will, however, have to obtain your permit before participating in the “in-car” portion of driver’s education. You can get that once you are 15 and 6 months of age, by taking the test at your local BMV.
How long will this course take to complete?
An Ohio class consist of 24 hours of classroom time and 8 hours of behind the wheel time with a licensed instructor. Class times are generally scheduled in a 3 week block. Drives occur outside of posted dates and times and can sometimes run past the last week of class depending on class sizes. The state of Ohio allows students 180 days (6 months) from the first day of class to complete all classroom and drive times required.
Is driver education required for me?
It is required for anyone under the age of 18.
How old do I have to be to start driver education?
You can be 15 years and 5 months to begin your driver education course.
How do the students sign up for driving times? When do the students drive?
Students will be signing up for drive times during the first three days of class. These drive times are in addition to the scheduled classroom times. Driver Education is 24 hours of class time, and 8 hours of driving time. All Star wishes to accommodate families and busy schedules by offering a wide variety of drive times, including before and after class and on weekends. All Star does not assign drive times, we allow the students to schedule their own drive times according to when they are able to drive. Please keep proper documentation of these so you can arrive on time. Any changes needed to be made, please contact the classroom instructor.
NOTE: Parents and Guardians! Please make sure that you let your children know what days and times work for you before the first class they must be able to accurately sign up for driving times that fit your schedule as well as theirs. As mentioned before, the students will have the first three days of class to make any changes necessary to their driving schedules, based on any scheduling problems that you foresee. Keep in mind, the state of Ohio only gives 180 days to complete the entire program.
My certificate has not come in the mail yet.
All certificates are mailed on Friday of every week. You should expect your certificate 5 to 7 business days after you’ve completed. You can choose to have your certificate priority mailed (2-3 days) for $30.00 or overnighted for $75.00.
Can you email me my certificate?
Unfortunately, by state law, we cannot email certificates. All certificates will be mailed to the address listed on your account.
Can I miss any classroom or drive times?
Students can miss as much class time as they need, however they must make up the exact classes within the 180 days from the start date of class. If you need to reschedule/cancel any drives times, we require 24 hours’ notice, and this must be done by contacting your instructor for drives. If you need more information or how to contact your instructor please call our corporate office.
NOTE: If you reschedule or cancel a drive you are subject to a reschedule, or no show fee from the instructor, for more information on this, please refer to your contract.
What do I need to bring on the first day of class?
You will also need to bring a copy of your Temps. If you have not yet gotten your Temps yet, you will need to bring a copy of your birth certificate or passport. Also, you will need to bring the contract which can be found here: https://signup.allstardrivereducation.com/pdf/forms/oh/OH001-OhioClassroomContract.pdf
If I want more behind the wheel time with an instructor, can I schedule that?
We do offer silver and gold packages that allow you more behind the wheel time with your instructor. The silver package provides you with 10 hours of drive time, and the gold package provides you with 12 hours of drive time.
NOTE: You must choose a silver or gold package at the time of checkout, and you will not be able to get your completion certificate until all drives have been completed.
How do I pay for my class?
We accept Visa, Discover, and MasterCard (pre-paid also accepted). We also accept checks and money orders however, these payments must come through our corporate office. For more information on this please call our corporate office.
Do you have payment plans?
Our payment plan is as follows:
- Half payment of the entire class price must be done at the time of registration to hold your spot in class. The remaining balance will be due on or before the first day of class.
- A one-time fee of $10 is added to any account that is not paid in full by the first day of class.
- Any remaining balance past the last posted class date results in a one-time fee of $40 (on top of the $10), which will be added to the remaining balance.
If the other half of your balance is not paid by the end of class, we will withhold the Completion Certificate until payment has been made. Drive times can be postponed due to non-payment as well.
To discuss payment arrangements outside of these guidelines, please contact our corporate office.
Do you offer any financial aid?
We do offer a scholarship program, for more information this please call our corporate office.
How do I register?
You can register online, or by calling our corporate office. If you are registering online you will be prompted to pay in full, if you are looking to do the split payment plan, or pay with check or money order please call our office for more information.
What if I would like to have a refund for my classes?
As stated in the contract: ALL refund requests for all services offered are charged a $5 processing fee. No refunds will be given after the first day of class.
Refunds will be processed in full if a class/service is canceled by ASDE. Refunds can take 7-10 business days, and will put back on to the card you paid with. No refund will be issued if the student is expelled due to disciplinary reasons. To learn more about our discipline policy, please see the question below in our FAQ’s or contact our Corporate Office. There will be a $30 return check fee for all returned checks!
NOTE: If your card used for payment has been replaced, lost, or stolen you will need to let us know at the time of requesting your refund. We CANNOT send a refund to someone other than the person who made the payment.
What if we have a snow day?
If your school district has announced a snow day, All Star’s classes (which include driving times) at the respective location will be cancelled as well. Please keep this in mind if you are attending a classroom location other than your own school, or a community location. If the students driving instructor decides that the road conditions are good enough to drive in later that day, they might be calling you to let you know drives will still take place as scheduled. Please make sure all contact information has been updated with your instructors if you have changes.
Are there any discounts?
We do offer discounts for classes that are higher than $299.99. To see if we are running any coupons this month please visit any of our social media sites, follow the links in the upper right-hand corner!
NOTE: In order to receive a discount, you must be able to provide a valid coupon code.
What is the ASDE Discipline Policy?
Any student violating the rules and regulations as contained in this policy will be subject to appropriate disciplinary action and possible expulsion from the class. No refunds are granted due to disciplinary action that prevents a student from completing an All Star Driver Education course.
Prohibited acts include, but are not limited to:
Teasing, insulting, name calling, mean or rude gestures toward peers, instructors or employees, spreading rumors or behavior that would hurt other’s feelings, swearing, taunting, ridiculing, humiliating, threatening, pushing, shoving, grabbing, spitting , sexual, ethnic, or harassment, stealing or extortion, fighting, kicking, punching, gang related gestures, assault, cheating, forgery, using cell phones during instruction, destruction of property belonging to All Star Driver Education or the facility in which classes are being held.
All Star Driver Education will expel any students in violation of State Laws and/or Local Ordinances which include, but are not limited to:
Abuse of fire alarms, safety equipment, bomb threats, lighting of fires or burning or attempting to burn any property belonging to the All Star Driver Education or the facility in which classes are being held or property belonging to persons employed by All Star Driver Education or attending the course, or the employees of the facility in which classes are being held. Possession, use of, or threatening to use dangerous weapons such as, but not limited to: fire arms, knives, iron bar, or brass knuckles. Possession, use or threatening the use of any weapon or dangerous object capable of inflicting bodily harm including but not limited to: chains, knives, fireworks, explosives, smoke bombs, and toy weapons resembling any of the above.
Questions?
Please feel free to ask any other questions via email directly to our contact center at allstar@allstarde.com, or you may call our corporate office at 734-665-7374 during normal business hours.
