STOP: Have you checked your student portal and the detailed information in yellow. Most of the information you are looking for is right there! Like documents to upload for the class, how to get started with the online class, questions about certificates, paying overnight, and priority shipping. 

 Looking to change information on your account, like email ID, contact number, date of birth, or misspelled name? Please share the correct information that needs to be updated.

Can’t find your certificate? Want to Pay for Overnight or Priority Shipping? Please read the details about your certificate in the yellow highlighted section on your student portal.

Want to send documents/paperwork/contract? Please use the upload section to send the document through your student portal via the “Upload files” section. Our team cannot upload your documents on your student account.  

Want to schedule drives? You can schedule drives from your Student Portal. Click on “Schedule my drive”. 

Can’t find your username and password? Please look for the email with your login info from support@allstarde.com, in your inbox, spam, and other boxes. Use the login button on top right of the website and select your state. 

Looking for a Refund? We cannot refund for a class which you have attended or started. Please state the reason for requesting a refund.

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