Contact us We work Monday - Friday 9 AM - 5 PM EST. 75 Aprill Dr. Ann Arbor, MI 48103 Facebook-f Twitter Instagram Call Us: (734) 665-7374 Send us an emailPlease fill out the form below to email us. This will route your questions directly to the department that will resolve your concerns. Student Name* First Last Student Email (Account Login Email)* Contact Email (Email for reply)* Phone*Class Name*Please select your classAll State Adult Driver Ed OnlineAZ Defensive DrivingAZ Teen Online Driver Ed - PhoenixAZ Teen Online Driver Ed- TucsonDE 3-hour RefresherDE 6-hour BasicGA Driver EdID Accident PreventionIN Driver Safety Program OnlineIN Teen Driver Ed Online and DrivesIN Teen Driver Ed Drive OnlyIN Teen Driver Ed Online OnlyIN Teen Driver Ed Online, Drives and Rd TestMI Adult Driver Ed Online ClassMI Adult Driver Ed Combo ClassMI Private DrivesMI Road TestMI Segment 1MI Segment 2MN Driver EdMN 4-hour RefresherMN 8-hour BasicMO Driver ImprovementOH Adult Driver Ed ComboOH Abb Adult Driver Training Online and DrivesOH Abb Adult Driver Training Drive OnlyOH Remedial ClassroomOH Teen Driver Ed Drive OnlyOH Teen Classroom Driver EdOH Private DrivesOH Teen Driver Ed Online OnlyOH Teen Driver Ed Online and Drives ComboOH Abb Adult Driver Training OnlineOH Adult Driver Ed OnlineOK Parent Taught Driver EdOK Teen Online Driver EdTN Traffic SafetyTX Online Adult Driver EdTX Parent-Taught Driver EdTX Teen Online Driver EdWI Failure To Yield Right Of WayWI Teen Driver Ed OnlineAll Star ScholarshipConnect with the Marketing TeamAffiliate/Partner with All StarHow Can I Help You? (1)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesSchedule/Reschedule My ClassSchedule My DriveRefund RequestExpedited Shipping Follow-Up/Tracking NumberReissue My CertificateNot Got My CertificateWrong Information on CertificateShare My ExperienceSchedule a Make Up ClassI can't log into my accountSend in PaperworkHow Can I Help You? (2)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesSchedule My DrivesRefund RequestOnline Class Verification/ContractsHaving Issues with My Online classExtend Days for My Online ClassExpedited Shipping Follow-Up/Tracking NumberReissue My CertificateNot Got My CertificateWrong Information on CertificateShare My ExperienceSend in PaperworkHow Can I Help You? (3)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesSchedule/Reschedule My ClassRefund RequestShare My ExperienceI can't log into my accountCertificate IssueSend in PaperworkHow Can I Help You? (4)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesSchedule My DriveRefund RequestSchedule My DriveShare My ExperienceCertificate IssueSend in PaperworkHow Can I Help You? (5)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesSchedule My DriveRefund RequestHaving Issues with My Online classExtend Days for My Online ClassExpedited Shipping Follow-Up/Tracking NumberReissue My CertificateNot Got My CertificateWrong Information on CertificateShare My ExperienceSend PaperworkHow Can I Help You? (6)*Select QuestionNeed Information About the ClassMy Registration Needs ChangesRefund RequestClass Verification/ContractHaving Issues with My Online classExtend Days for My Online ClassExpedited Shipping Follow-Up/Tracking NumberReissue My CertificateNot Got My CertificateWrong Information on CertificateShare My ExperienceSend in PaperworkCompany Name* Company/School Name* Email Subject*Please note our scholarship program is currently on hold.*Scholarship covers Michigan and Ohio Classroom only. Have you filled up the Scholarship Form? Reason for Refund*We can refund only if the class has not started. Please mention the reason for requesting refund. Describe Issue*You can always log into your account and make the change. Choose one: I have prepaid for the class or My Class was cancelled.*If you have not paid for the class please sign-up for the class or call our office to sign-up. We cannot sign up over Email. Describe Issue*If you want to pay for Priority or Overnight please call our office. We cannot take expedited shipping payment on the email. Describe Issue*All reissue of certificate will require a reissue fee, please call our office to pay the reissue fee. We cannot take this payment over email.Describe IssueWe are really sorry about the delay. Certificates are delayed when we are missing the required paperwork. Please log into your account and ensure all paperwork is uploaded. Describe Issue*We are really sorry about the delay. Certificates are delayed when we are missing the required paperwork. Please log into your account and ensure all paperwork is uploaded. If you have signed up for drives with us, you will receive only the final certificate after all your drives are done. Describe Issue*Certificates are printed with the information entered in the account by the customer. Please ensure you correct the information on your account and pay the reissue fee. Certificate Issue*Please note this class is for Ed only & does not include any certificate. Certificate Issue*Please describe your Issue.Please Share Your Experience*Online Verification/Contract*Please upload your document. (pdf/jpg/jpeg/png format) Drop files here or Select files Accepted file types: jpg, png, pdf, jpeg, Max. file size: 200 MB, Max. files: 4. Upload Paperwork*Please upload your document. (pdf/jpg/jpeg/png/docx format) Drop files here or Select files Accepted file types: jpg, png, pdf, jpeg, doc, docx, Max. file size: 200 MB, Max. files: 4. Describe Issue* Describe Issue*Please describe the issues you are having.Request Days*We are unable to extend days for all courses. Please mention why you could not finish the class in the days provided. Question?* Schedule My Drive*All Drives are scheduled from our Net Driver Ed platform. You will be able to see the available drives on your online account only after your contract has been signed & uploaded. For MI & OH both parent & teen need to sign the contract. For IN, please contact our instructor directly to schedule your drives. Schedule My Drive*All Drives are scheduled from our Net Driver Ed platform. You will be able to see the available drives on your online account only after your contract has been signed & uploaded. For MI & OH both parent & teen need to sign the contract. For IN, please contact our instructor directly to schedule your drives. Schedule My Drive*All Drives are scheduled from our Net Driver Ed platform. You will be able to see the available drives on your online account only after your contract has been signed & uploaded. For MI & OH both parent & teen need to sign the contract. For IN, please contact our instructor directly. Schedule My Drive*You should receive an email with the instructor contact information. If not, please let us know and we will resend it.Describe IssueYour student will need to make up the exact class. We will try our best to ensure we get the student in the next available class but we do have to find a class which is not full or at a social distancing max limits. Type of Device* Browser*Select BrowserInternet ExplorerChromeSafariFirefoxMicrosoft EdgeOtherUpload Screenshot (if available)Accepted file types: jpg, gif, png, jpeg, pdf, Max. file size: 200 MB.
