Texas Drivers Education: Online Teen, Parent-Taught Teen & Adult Driver Ed

Is driver education required for me?

Yes, any person between 14 and 25 years old.

Is your course state-approved?

Our Texas Teen Online Class has been approved by the TDLR  (AS Driver Education #3323).

If I am over 18 years old, can I still take this course online?

You will need to take the course exclusively for adults, please see that FAQ page for more information

What about the in-car portion of driver’s education?

For the Texas Teen Online Driver Education course, once the full 32 hours of classroom instruction has been completed, you will need to find an approved driving school to complete the 7 hours of BTW driving, 7 hours of observation and complete the additional 30 hours with a parent/guardian (once the student has their learner’s license).

How does your course work?

All of our online programs will be accessible at any point as long as you are logging in from a computer with internet access. In terms of completion processes, for our Texas Online Teen Driver Education course, you will receive a certificate upon successful completion, and once the final exam has been passed. This certificate will allow you to go apply for a learner’s license and you will need to find an approved driving school to complete the driving portion with you.

How long do I have to work on the course?

The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in.   We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.

What does your course include?

The Teen course will provide you with the 32 hours required by the state to make you eligible for your road test. You will still be required to complete the driver training.  You will also need to sign up and pass your road test separately through the DPS in order to become eligible for your license.

What is the Class C Test?

Our program now provides the state-approved Class C Exam with your online course at no additional charge. This is equivalent to the permit test you would take through the DPS when applying for your Learner’s License.

This Class C Exam can be taken for any of our Texas online programs, regardless of your course and/or age. You must take the Class C Exam before the final exam.  You will be to locate the exam on the banner above your modules once eligible.

How long do I get to complete your course?

The state allows you to complete your class within 180 days. If failure to do so, you will be asked to make a new account (with a new email) and begin your classes over, this will result in another payment.

I have been trying to log in and it states that I have reached my daily time limit. Can you override this so I can work on my class?

The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in.   We recommend completing the two hours per day or splitting it between two days.  Once you are logged out, you will not be able to log back in until the same time you were logged out the next day.

NOTE: If you need to walk away for any reason make sure you log out. Your progress will be saved. If you do not log out then your time will continue to run even if you are not actively working on the course. We CANNOT override this.

I failed the final exam. How many more tries do I have?

You are allowed 3 attempts to pass the final exam. If you fail the exam 3 times, you will have to start the course over again. Please call our office to get more information about making a new account at no additional cost.

When will I get my Certificate?

All certificates will be mailed free of charge USPS regular mail to the address listed on your account, so please double-check the address on your account (under the Record tab) to eliminate any possibilities for error.  It typically takes 7-10 days.  This option doesn’t offer a tracking number.

*Please note that the USPS is running slower than usual.  We cannot be responsible for the delivery time.

How can I get my certificate quicker?

If need be, you can choose to have your certificate priority mailed (2-3 business days) for an additional $30.00 or overnighted for an additional $75.00. If you are interested in these options, please call our office at your earliest convenience at 734-665-7374.  You can’t request these options by email.

Can you fax or email certificates?

Only limited DPS Branches allow emailed copies of the certificates, so check with your local DPS office. If you would like a certificate to be emailed, we can only email a DPS Representative directly, so you would need to provide us with their official state email. For more information, please feel free to call our office during normal business hours at 734-665-7374

Teen Online Course

What do I do if my certificate is lost, damaged or incorrect?

If you lose your certificate or the information you provided on the certificate is incorrect, you can contact our office to request a duplicate by calling 800-967-7719. The cost for a duplicate certificate is $30. You can’t request a new certificate through email.

What is your refund policy?

We cannot issue a refund if you have already started the course. Please allow any refunds 1 week to process.

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374

Is driver education required for me?

Yes, any person between 14 and 25 years old.

Is your course state approved?

Our Texas Parent-Taught Class has been approved by the TDLR  (All Star Driver Education #PT115).

Before you start teaching our Texas Parent-Taught Online Driver Education course to your student, you must request a Parent-Taught Driver Education (PTDE) program guide from Texas’ Department of Public Safety (DPS). Your student will be enrolled in the PTDE program with Texas once you receive this program guide. It contains information about choosing your PTDE course, teaching the course as required by the state of Texas, and how to apply for a license for your student. To request this program guide you must send an application requesting to teach a PTDE course and a $20.00 check or money order to:

Texas Department of Licensing and Regulation
Driver Education and Safety
PO Box 12157
Austin, TX 78711

**Please be aware: TDLR cannot approve a parent’s driving record. It is the parent’s responsibility to contact DPS to check their driving record before ordering the guide.**

For more information on getting a TDLR Program Guide, please visit:  https://www.tdlr.texas.gov/driver/parenttaughtprogram.htm

What about the in-car portion of driver’s education?

With the Parent Taught online course, students will be eligible to complete their 44 required driving hours with a parent/guardian once the student has received their permit from the DPS. There will be 2 forms in your DPS Parent Taught Packet that you will need; a “Behind the Wheel Practice Log” and an “In-Car Observation & Behind the Wheel Instruction Log” that will both need to be filled out once the student begins their driving. Students are only allowed to complete 1 hour per day towards their driving log hours, so make sure to keep these accessible and in decent condition. We will require a copy of both of these forms in order to generate the final completion certificate.  Please email us here.

How does your course work?

All of our online programs will be accessible at any point as long as you are logging in from a computer with internet access. In terms of completion processes, for our Parent Taught course students will receive an “Enrollment Certificate” after you pass the Class C Exam.  Please email [email protected] to request for this to be sent.  This certificate will allow you to go to the DPS and apply for your learner’s license. With this learner’s license, you will be able to start your drives with a parent/guardian, and you can still continue with your online course.

Once ALL of the online portions has been completed, including passing the final exam, and we receive a copy of both driving logs (in your Parent Taught packet), we will be able to issue the “Final Completion” certificate (DE-964). This is what you will need to take your road test, and ultimately get your license.

I have not received my parent taught packet yet.

This packet is for Parent Taught Online students ONLY: All Star does not supply the parent taught packet. You will need to contact your local DPS for this document. You can visit www.tdlr.texas.gov/ParentTaught/PTSelect.aspx for more information about how to order this online.

NOTE: This must be done BEFORE you register for your online parent-taught course.

How long do I have to work on the course?

The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in.   We recommend completing the two hours per day or splitting it between two days.  Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.

How long do I get to complete your course?

The state allows you to complete your class within 180 days. If failure to do so, you will be asked to make a new account (with a new email) and begin your classes over, this will result in another payment.

What does your course include?

Our TX Parent Taught class will provide you with the 32 hours required by the state to make you eligible for your road test. You can also take the Class C Exam (written knowledge test) as part of the course instead of at the DPS.

You will still need to sign up and pass your road test separately through the DPS in order to become eligible for your license.

What is the Class C Test?

Our program now provides the state-approved Class C Exam to go along with your online course at no additional charge. This is equivalent to the permit test you would take through the DPS when applying for your Learner’s License. We do require this to be taken any time before you receive your first Learner’s License “Enrollment” Certificate, so let us know as soon as possible!

This Class C Exam can be taken for any of our Texas online programs, regardless of your course and/or age. You must take the Class C Exam before the final exam.  You can find the exam in the yellow banner after completing Module One.

I have been trying to log in and it states that I have reached my daily time limit. Can you override this so I can work on my class?

The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in.   We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.

NOTE: If you need to walk away for any reason make sure you log out. If you do not log out then you time will continue to run even if you are not actively working on the course. We CANNOT override this.

I failed the final exam. How many more tries do I have?

The passing grade for the final exam is 70%. You are allowed 3 attempts to pass it. If you fail the exam 3 times, you will have to start the course over again. Please call our office to get more information about making a new account at no additional cost.

When will I get my Certificate?

All certificates will be mailed free of charge USPS regular mail to the address listed on your account, so please double-check the address on your account (under the Record tab) to eliminate any possibilities for error.  It typically takes 7-10 days.  This option doesn’t offer a tracking number.

*Please note that the USPS is running slower than usual.  We cannot be responsible for the delivery time.

How can I get my certificate quicker?

If need be, you can choose to have your certificate priority mailed (2-3 business days) for an additional $30.00 or overnighted for an additional $75.00. If you are interested in these options, please call our office at your earliest convenience at 734-665-7374.  You can’t request these options by email.

Can you fax or email certificates?

Only limited DPS Branches allow emailed copies of the certificates, so check with your local DPS office. If you would like a certificate to be emailed, we can only email a DPS Representative directly, so you would need to provide us with their official state email. For more information, please feel free to call our office during normal business hours at 734-665-7374

Parent Taught Course

Please remember that we also require both the drive log and observation log in order to generate your Final Completion certificate, so please send that to us at your earliest convenience. Please email us here.

What do I do if my certificate is lost, damaged or incorrect?

If you lose your certificate or the information you provided on the certificate is incorrect, you can contact our office to request a duplicate by calling 800-967-7719. The cost for a duplicate certificate is $30. You can’t request a new certificate through email.

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374

Is driver education required for me?

Yes if you are between the ages of 18-24 you will be required to take an adult driver education course.

Is your course state-approved?

Our Texas Driver Education Exclusively for Adults has been recently approved by the TDLR (AS Driver Education #3323).

If I am over 18 years old, can I still take this course online?

Yes, anyone 18 years and over can take our state-approved online course.  This will provide you with the required 6 hours of classroom instruction need from the ages of 18 – 24 years. Upon successful completion, this course will allow you to take the road test, which you will need to pass to get your license.

What about the in-car portion of driver’s education?

For the Texas Driver Education Exclusively for Adults course, adults between the ages of 18-24 are not required to get any amount of driving in, and are not required to get a learner’s license before taking your road test. Once the full course has been completed, the Class C exam and the final exam has been passed, we will issue you a certificate that will make you eligible to take your road test.

If you are interested in practicing driving before you take your road test, you will be required to obtain a learner’s license before you can begin driving. Please contact your local DPS office for more information.

How does your course work?

All of our online programs will be accessible at any point as long as you are logging in from a computer with internet access. In terms of completion processes, for the Texas Driver Education Exclusively for Adults, you will need to complete your entire course and pass your final exam to receive your “Final Completion” certificate. We will mail this to the address listed on your account, and this will allow you to take your road test. If you are interested in practicing driving before your road test, you will need to visit the DPS to apply for a learner’s license before you can start driving on the road.

What does your course include?

Each of our courses will provide you with the proper hours required by the state to make you eligible for your road test. You will still need to sign up and pass your road test separately through the DPS in order to become eligible for your license.

What is the Class C Test?

Our program now provides the state-approved Class C Exam with your online course at no additional charge. This is equivalent to the permit test you would take through the DPS when applying for your Learner’s License.

This Class C Exam can be taken for any of our Texas online programs, regardless of your course and/or age. You must take the Class C Exam before the final exam.  It will show in the yellow banner at the top of your online class page.

How long do I get to complete your course?

The state allows you to complete your class within 180 days. If failure to do so, you will be asked to make a new account (with a new email) and begin your classes over, this will result in another payment.

I failed the final exam. How many more tries do I have?

You are allowed 3 attempts to pass the final exam, and the passing grade is 70% or higher. If you fail the exam 3 times, you will have to start the course over again. Please call our office to get more information about making a new account at no additional cost.

When will I get my Certificate?

All certificates will be mailed free of charge USPS regular mail to the address listed on your account, so please double-check the address on your account (under the Record tab) to eliminate any possibilities for error.  It typically takes 7-10 days.  This option doesn’t offer a tracking number.  You can track the status of your certificate on the Record tab on your account.

*Please note that the USPS is running slower than usual.  We cannot be responsible for the delivery time.

How can I get my certificate quicker?

If need be, you can choose to have your certificate priority mailed (2-3 business days) for an additional $30.00 or overnighted for an additional $75.00. If you are interested in these options, please call our office at your earliest convenience at 734-665-7374.  You can’t request these options by email.

Can you fax or email certificates?

Only limited DPS Branches allow emailed copies of the certificates, so check with your local DPS office. If you would like a certificate to be emailed, we can only email a DPS Representative directly, so you would need to provide us with their official state email. For more information, please feel free to call our office during normal business hours at 734-665-7374

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374

What is this course?

This course is a practice course for anyone 18 years or older looking to learn student material before taking the written test to obtain a permit.

Do I get a certificate for completing this course/is this a state certified course?

No you will not get any certification for taking and completing this course, as it is NOT state certified.

However if you would like we can provide a letter stating you have completed the course.

What is the benefit of taking this course?

This course provides you with 24 hours of curriculum, similar to what a teen would learn in their driver education course. You will have 9 modules and a practice exam provided with this course.

This course is great for someone who may be unsure of if they are able to pass their written test, in order to obtain a permit to get their license.

Is there a time limit?

There are no time limits on how long you can work on the course per day, and no set time you have to complete it by. You can work at your own pace, any time you log out your progress will be saved. You will also have unlimited attempts at the practice test at the end.

What if I would like a refund?

As long as you have not begun the course we can always refund you. Refunds are processed back to the card used to make the payment – there is a $5.00 processing fee.

This process takes about 7-10 business days to be fully processed back to your card. To request a refund please email us.

If the card used to make the original payment has been lost, stolen, or has expired please let us know at the time of requesting a refund. From there we will mail you a check instead. We CANNOT make refunds out to anyone other than the person who made the original payment, no exceptions.

What if I did not mean to sign up for this course, but needed another online course instead?

If you have registered for this course but realize you need to take another, we can assist you with your registration to the correct course. To do this please call our corporate office.

NOTE: If you have begun this course we cannot refund or transfer your money to the correct account. When registering please make sure you are registering for the proper course you need.

I can’t remember my password, how do I reset it?

You can request a password reset by calling our office, or emailing the following information to  Here

• First and last name
• DOB
• Course you signed up for (All States)
• Password you would like, if you don’t have one please let us know you would just like a reset and we can send you the new one.
• Best email to send new login to information to

Our system is case sensitive so make sure the password is being entered with the proper upper and lowercase letters.

NOTE: It can take 24 hours for this to be reset, also if submitted on a Saturday, Sunday or after hours we will not receive this until our office is open again.

How do I pay?

You will be directed to a pay screen once you create your account online. From there you can enter a Visa, Discover, or MasterCard (we do accept pre-paid versions of these cards). If you wish to pay with cash, check, or money order please contact our corporate office.

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374