How does online driver’s education work?
You will just need to create an account on our website, pay, and submit all paperwork necessary. Once everything has been submitted, you will have full access to your course.
Once you complete the first 2 hours of the course, we’ll send you a Certificate of Enrollment, which you can take to any licensed driving school to begin your in-car driving lessons.
There will be a final exam at the end of your driver’s ed course. Once you pass the test, we’ll mail your Certificate of Completion to you as well.
I do not have my temporary permit.
You can still enroll and take classes before receiving your permit. You will, however, have to obtain your permit before participating in the “in-car” portion of driver’s education. For more information on behind the wheel please visit the FAQ section: Ohio Teen Behind the Wheel.
How long will this course take to complete?
That depends on your individual pace. In Ohio, all drivers’ education courses must be at least 24 hours. You can always go at your own pace and log in and out at your convenience. Keep in mind, the state of Ohio only gives 180 days to complete the entire program.
How long do I have to work on the course?
The state allows you to work on the course for up to 4 hours a day. If you hit that 4-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in. We recommend logging out a few minutes before you hit that time limit. Doing that, you will be able to log in again the next day at any time.
Is driver education required for me?
It is required for anyone under the age of 18.
How old do I have to be to start driver education?
You can be 15 years and 5 months to begin your driver education course.
I can’t log in. my account says “pending.”
We require an OH Online Contract signed by both parent and student, and also Parent Verification. Parent Verification can be completed online, but we also have a form that must be notarized and sent in if that is easier. Both of these documents can be scan & emailed to online@allstarde.com or can be faxed to our corporate office at 734-665-7680. If you do not have access to email/fax, you may mail the document(s) into our corporate office at 75 Aprill Drive, Ann Arbor, MI 48103. Keep in mind, the quicker we receive the documentation, the quicker you will have access to your course.
My certificate has not come in the mail yet.
All certificates are mailed on Friday of every week. You should expect your certificate 10 – 15 business days after you’ve completed. You can choose to have your certificate priority mailed (2-3 days) for an additional $30.00 or overnighted for an additional $75.00.
Can you email me my certificate?
Unfortunately, by state law, we cannot email certificates. All certificates will be mailed to the address listed on your account.
If you lose your certificate, you can contact our office to request a duplicate by calling 800-967-7719. The cost for a duplicate certificate is $15. The State of Ohio also requires a Duplicate Request form to be filled out and sent to us before processing. We will need to collect that fee and form before the new certificate is made and mailed. You can find that duplicate request form at:
http://www.publicsafety.ohio.gov/links/DTO0120.pdf
Questions?
Please feel free to ask any other questions via email directly to our online division at online@allstarde.com, or you may call our corporate office at 734-665-7374 during normal business hours.
