Is driver education required for me?
Yes, any person between 14 and 25 years old.
Is your course state approved?
Our Texas Parent-Taught Class has been approved by the TDLR (All Star Driver Education #PT115).
Before you start teaching our Texas Parent-Taught Online Driver Education course to your student, you must request a Parent-Taught Driver Education (PTDE) program guide from Texas’ Department of Public Safety (DPS). Your student will be enrolled in the PTDE program with Texas once you receive this program guide. It contains information about choosing your PTDE course, teaching the course as required by the state of Texas, and how to apply for a license for your student. To request this program guide you must send an application requesting to teach a PTDE course and a $20.00 check or money order to:
Texas Department of Licensing and Regulation
Driver Education and Safety
PO Box 12157
Austin, TX 78711
**Please be aware: TDLR cannot approve a parent’s driving record. It is the parent’s responsibility to contact DPS to check their driving record before ordering the guide.**
For more information on getting a TDLR Program Guide, please visit: https://www.tdlr.texas.gov/driver/parenttaughtprogram.htm
What about the in-car portion of driver’s education?
With the Parent Taught online course, students will be eligible to complete their 44 required driving hours with a parent/guardian once the student has received their permit from the DPS. There will be 2 forms in your DPS Parent Taught Packet that you will need; a “Behind the Wheel Practice Log” and an “In-Car Observation & Behind the Wheel Instruction Log” that will both need to be filled out once the student begins their driving. Students are only allowed to complete 1 hour per day towards their driving log hours, so make sure to keep these accessible and in decent condition. We will require a copy of both of these forms in order to generate the final completion certificate. Please email us here.
How does your course work?
All of our online programs will be accessible at any point as long as you are logging in from a computer with internet access. In terms of completion processes, for our Parent Taught course students will receive an “Enrollment Certificate” after you pass the Class C Exam. Please email compliance@allstarde.com to request for this to be sent. This certificate will allow you to go to the DPS and apply for your learner’s license. With this learner’s license, you will be able to start your drives with a parent/guardian, and you can still continue with your online course.
Once ALL of the online portions has been completed, including passing the final exam, and we receive a copy of both driving logs (in your Parent Taught packet), we will be able to issue the “Final Completion” certificate (DE-964). This is what you will need to take your road test, and ultimately get your license.
I have not received my parent taught packet yet.
This packet is for Parent Taught Online students ONLY: All Star does not supply the parent taught packet. You will need to contact your local DPS for this document. You can visit www.tdlr.texas.gov/ParentTaught/PTSelect.aspx for more information about how to order this online.
NOTE: This must be done BEFORE you register for your online parent-taught course.
How long do I have to work on the course?
The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in. We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.
How long do I get to complete your course?
The state allows you to complete your class within 180 days. If failure to do so, you will be asked to make a new account (with a new email) and begin your classes over, this will result in another payment.
What does your course include?
Our TX Parent Taught class will provide you with the 32 hours required by the state to make you eligible for your road test. You can also take the Class C Exam (written knowledge test) as part of the course instead of at the DPS.
You will still need to sign up and pass your road test separately through the DPS in order to become eligible for your license.
What is the Class C Test?
Our program now provides the state-approved Class C Exam to go along with your online course at no additional charge. This is equivalent to the permit test you would take through the DPS when applying for your Learner’s License. We do require this to be taken any time before you receive your first Learner’s License “Enrollment” Certificate, so let us know as soon as possible!
This Class C Exam can be taken for any of our Texas online programs, regardless of your course and/or age. You must take the Class C Exam before the final exam. You can find the exam in the yellow banner after completing Module One.
I have been trying to log in and it states that I have reached my daily time limit. Can you override this so I can work on my class?
The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in. We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.
NOTE: If you need to walk away for any reason make sure you log out. If you do not log out then you time will continue to run even if you are not actively working on the course. We CANNOT override this.
I failed the final exam. How many more tries do I have?
The passing grade for the final exam is 80%. You are allowed 3 attempts to pass it. If you fail the exam 3 times, you will have to start the course over again. Please call our office to get more information about making a new account at no additional cost.
When will I get my Certificate?
All certificates will be mailed free of charge USPS regular mail to the address listed on your account, so please double-check the address on your account (under the Record tab) to eliminate any possibilities for error. It typically takes 7-10 days. This option doesn’t offer a tracking number.
*Please note that the USPS is running slower than usual. We cannot be responsible for the delivery time.
How can I get my certificate quicker?
If need be, you can choose to have your certificate priority mailed (2-3 business days) for an additional $30.00 or overnighted for an additional $75.00. If you are interested in these options, please call our office at your earliest convenience at 734-665-7374. You can’t request these options by email.
Can you fax or email certificates?
Only limited DPS Branches allow emailed copies of the certificates, so check with your local DPS office. If you would like a certificate to be emailed, we can only email a DPS Representative directly, so you would need to provide us with their official state email. For more information, please feel free to call our office during normal business hours at 734-665-7374
Parent Taught Course
Please remember that we also require both the drive log and observation log in order to generate your Final Completion certificate, so please send that to us at your earliest convenience. Please email us here.
What do I do if my certificate is lost, damaged or incorrect?
If you lose your certificate or the information you provided on the certificate is incorrect, you can contact our office to request a duplicate by calling 800-967-7719. The cost for a duplicate certificate is $30. You can’t request a new certificate through email.
Questions?
All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374
