Is driver education required for me?
Yes if you are under the age of 18 you will need to take drivers education.
Is your course state approved?
Our Texas Teen Online Class has been recently approved by the TDLR as well (AS Driver Education #3131).
If I am over 18 years old, can I still take this course online?
Yes but you will need to take the course exclusively for adults, please see that FAQ page for more information
What about the in-car portion of driver’s education?
For the Texas Teen Online Driver Education course, once the full 32 hours of classroom instruction has been completed, you will need to find an approved driving school to complete the 14 hours of driving, and will be able to complete the additional 30 hours with a parent/guardian once the student has their learner’s license.
How does your course work?
All of our online programming will be accessible at any point as long as you are logging in from a computer with internet access. In terms of completion processes, for our Texas Online Teen Driver Education course, you will receive a certificate upon successful completion and once the final exam has been passed. This certificate will allow you to go apply for a learner’s license and you will need to find an approved driving school to complete the driving portion with you.
How long do I have to work on the course?
The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in. We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day. It is better to work until you have been logged out by the system.
What does your course include?
Each of our courses will provide you with the proper hours required by the state to make you eligible for your road test. You will still need to sign up and pass your road test separately through the DPS in order to become eligible for your license.
What is the Class C Test?
Our program now provides the state approved Class C Exam with your online course at no additional charge. This is equivalent to the permit test you would take through the DPS when applying for your Learner’s License.
This Class C Exam can be taken for any of our Texas online programs, regardless of your course and/or age. You must take the Class C Exam before the final exam.
How long do I get to complete your course?
The state allows you to complete your class within 180 days. If failure to do so, you will be asked to make a new account (with a new email) and begin your classes over, this will result in another payment.
I have been trying to log in and it states that I have reached my daily time limit. Can you override this so I can work on my class?
The state allows you to work on the course for up to 2 hours per 24 hours. If you hit that 2-hour mark, you will be logged out of your class and have to wait 24 hours before you can log back in. We recommend completing the two hours per day or splitting it between two days. Once you are logged out, you will not be able to log back in until the same time you were logged out the next day..
NOTE: If you need to walk away for any reason make sure you log out. Your progress will be saved. If you do not log out then you time will continue to run even if you are not actively working on the course. We CANNOT over ride this.
I completed my online course a while ago, but have yet to receive my completion certificate?
We will always mail out the certificate to the address on your online account. Please double check all spelling and numbers are correct.
Please remember that we also require both the drive log and observation log in order to generate your Final Completion certificate, so please send that to us at your earliest convenience.
Our compliance department is working hard to get these certificates out as quickly as possible, but please remember they deal with hundreds of students, so the certificate can take up to 14 days to reach you.
If you are still not seeing a certificate, or have any other questions, please feel free to contact our office during regular business hours, and we would be happy to look into your account/certificate further.
I failed the final exam. How many more tries do I have?
You are allowed 3 attempts to pass the final exam. If you fail the exam 3 times, you will have to start the course over again. Please call our office to get more information about making a new account at no additional cost.
Can you fax or email certificates?
Only limited DPS Branches allow emailed copies of the certificates, so check with your local DPS office. If you would like a certificate to be emailed, we can only email a DPS Representative directly, so you would need to provide us with their official state email. For more information, please feel free to call our office.
What is your refund policy?
We cannot issue a refund if you have already started the course. Please allow any refunds 1 week to process.
Please feel free to ask any other questions via email directly to our online division at firstname.lastname@example.org, or you may call our corporate office during normal business hours.