Michigan Drivers Ed

What does a teen under the age of 18 need to bring to the road test?

1.) Graduated Level One License

2.) Segment 2 Certificate of Completion

3.) A complete Michigan Supervised Driving Log documenting 50 hours of driving; 10 hours must be at night

4.) Current vehicle insurance and registration

5.) A parent or legal guardian

What does an individual 18 or older need to bring to the road test?

1.) Michigan Temporary Instruction Permit

2.) Photo identification or legal documentation which confirms your identity

3.) Current vehicle insurance and registration

Individuals from out of the state or country:

1.) Driving Skills Test Authorization Receipt (DSTAR)

2.) Out-of-state/foreign driver’s license

3.) Current vehicle insurance and registration

What happens if I do not bring all the required documents for my road test?

Failure to provide the required documents at the time of the road test will result in a failed road test. No refunds will be issued to an individual who does not provide the required documents. Individuals under 18 will not receive a refund if a parent or guardian is not present at the time of the road test.

Can I bring someone to ride along with me during the road test?

If you are under the age of 18 years old, you must have a legal parent or guardian to ride with you for the test. If you are 18 years old and older, no additional people are permitted to ride in the vehicle during the road test. The only exception is a translator if one is needed.

Can I rent a vehicle from All Star for my road test?

At our Ann Arbor facility, rental vehicles can be arranged for an additional fee. To secure a rental vehicle, you must select this option at the time of enrollment into the road test, or call All Star in advance of your road test to request a rental vehicle.

Is Driver Education required for individuals over 18?

While no formal Driver Education is required for an adult aged 18 or older, it can be beneficial to receive some form of instruction from an All Star instructor before attempting the road test.

Is the condition of my vehicle important when taking the road test?

If you plan to use your vehicle for the road test, be sure that it is in good working condition. Your vehicle will have to pass a safety inspection to attempt the road test. You can view the vehicle safety requirements in the Road Skills Test Study Guide. Failure to provide a proper working vehicle at the time of the road test will result in a failed road test. No refunds will be issued to an individual who does not provide a proper vehicle to test in.

What if I do not pass my road test?

You must wait at least 24 hours before you can complete a second road test attempt. No refund will be issued to an individual who fails the road test for any reason.

What if I need to cancel or reschedule my road test?

A minimum of 24 hours' notice must be provided if you wish to cancel or reschedule your road test. No refund will be issued to an individual who provides less than 24 hours' notice to cancel or reschedule their road test. A 24-hour notice to cancel or reschedule may be provided via detailed voicemail or email. There is no refund due to an individual who does not show up for their road test.

Can I practice at the road test site?

It is not legal to practice at the road test site.

Does it matter who conducts my road test?

Individuals may not attempt the road test with an instructor who has previously provided them with behind the wheel training.

Where will the tester take me for my road test?

The tester will inform you where your road test will take place on the day of your road test. All Star does not have access to this information. The  Road Skills Study Guide provides answers to many questions about the road test.

How long does the road test last?

The road test lasts approximately 45 minutes to an hour.

Is there a limit to how many times a person may take the road test?

There is no limit to how many times an individual can attempt the road test. A fee is charged for each attempt, and you must wait 24 hours between attempts.

What if I am running late for my road test appointment?

It is important to make every effort to arrive on time for your road test. If you are more than 10 minutes late you may be refused the road test, and no refund will be issued. Confirm your road test site well in advance to avoid delays.

If it is raining or snowing, do I still have to take my test?

Yes, road tests will be conducted if there is rain or snow. A minimum of 24 hours' notice must be provided if you wish to cancel or reschedule your road test. No refund will be issued to an individual who provides less than 24 hours' notice to cancel or reschedule their road test. If conditions become unsafe for a road test to be conducted, you will be contacted and informed by the tester of the cancellation.

If I have an interlock device on my vehicle, can I still take a road test?

Individuals with an interlock device must take the road test in the vehicle in which the interlock device is installed. There is a required vehicle inspection which is outlined in the Road Skills Test Study Guide. 

What do I do after I pass my road test?

If you successfully complete your Driving Skills Test, the examiner will issue a Driving Skills Test Receipt. The examiner is required to sign it before presenting it to you. The Driving Skills Test Receipt is not a license. To obtain your Temporary Operator’s Permit (TOP), you will either visit a Secretary of State branch office or print your TOP by logging onto your online services account on Michigan.gov/SOS. Check your receipt for further instructions.

What do I do if I lose my Driving Skills Test Receipt?

Please contact All Star Customer Service to request a replacement Driving Skills Test Receipt.

If you have additional questions or need more information, you can refer to the contract you agreed to when enrolling, which is accessible on the student portal. If you cannot find the information you need

 please contact All Star. We will do our best to provide a thorough answer based on the details you provide.

Additional resources are available:  Michigan’s Graduated Driver Licensing – Guide for Parent.  Teen Driving Parental Tool Kit, What Every Driver Must Know

Cost, Eligibility, & Registration

How much does Segment 1 Driver Training cost?

The cost of Segment 1 Driver Training may vary based on location. Please select your location for more specific pricing information.

What is included in the cost for Segment 1?

Segment 1 tuition includes classroom instruction, activities, workbook, behind the wheel instruction and the required observation which are conducted in an approved All Star training vehicle. The Segment 2 program and Road Test must be purchased separately.

When does the required documentation need to be submitted?

Soon after the time of enrollment, students must upload necessary paperwork required by the state of Michigan, as we need to verify the documentation. If the documents are not uploaded to the All Star Student Portal and processed before the first day of classroom instruction, it will be necessary to remove you from the class. Please be aware that any document/s you upload will remain in a pending status until they undergo review and approval, a process that may require up to 3 business days. 

I am over 18 years old. Can I still take Segment 1?

The Segment 1 driving class is not required by the state of Michigan for students who are over the age of 18 For that reason, All Star Driver Education does not allow individuals 18+ to enroll in our segment 1 course. We recommend enrolling in our online “All State” class to learn the rules of the road.

Are the All Star programs at high schools open to anyone?

Yes, the All Star programs held at high schools are open to anyone as long as you are able to travel to the high school location to attend classes. Virtual students will take the final written exam at the location which they select at the time of enrollment.

What paperwork is required to register for Segment 1?

The student’s birth certificate and signed contract must be uploaded to begin Segment 1 training. If you do not have your original birth certificate, a current passport or state identification card can serve as an acceptable alternative. The student will need to upload these documents to the student portal.

Completing Segment 1

What is required to pass Segment 1?

Students must attend 24 hours of classroom instruction and pass a final written exam which requires a minimum score of 56 correct answers out of 80 questions. Three attempts are permitted to pass the final written exam. In addition, students are required to complete 6 hours of behind the wheel instruction and 4 hours of observation.  

How many hours of behind the wheel training do students need?

The minimum requirement is 6 hours of behind the wheel instruction along with observation. All Star will provide 6 two-hour sessions which will include driving and observation. In each lesson the student will drive for one hour and observe another student driver for one hour. All Star provides a range of driving lesson days and times to ensure students are exposed to diverse traffic and driving environments.

How will I obtain my Segment 1 Certificate of Completion after passing the course?

Once all classroom and behind-the-wheel training are successfully completed, you will receive a Segment 1 Certificate of Completion. It will be uploaded to your student portal and emailed to you within a maximum of 10 business days from the time you achieve completion, whether it is from a classroom session or behind the wheel session.

What do I do if I lose my Segment 1 Certificate of Completion?

Your Segment 1 Certificate of Completion can be downloaded from the student portal.  (If your certificate was a paper copy issued before May 2021, please call to request a replacement, cost is $30).

Scheduling & Cancellation

How and when do the students schedule their behind the wheel training?

After Day 1 of class, students will be granted access to schedule their behind the wheel training through the student portal. During the time of enrollment, login credentials to our student portal are emailed to the provided email address.

What happens if a student misses a classroom session?

The expectation is that you make every effort to attend all classes without any absences. In the event of any missed classes, the student will be required to attend the makeup classes provided to make up for missed sessions. If a student misses a second or third day of class, there will be a charge of $30 to reschedule the missed sessions. If a student misses a fourth day of class, they will be required to repay half the cost of the program to restart Segment 1.

What happens if I miss a behind the wheel lesson or need to cancel?

If a student does not show up or is more than 10 minutes late for a behind the wheel lesson,, they will be subject to a $30 rescheduling fee. It is important to make every effort to arrive on time for all scheduled training.

If you must cancel or reschedule your behind the wheel training you can do so through the student portal. To cancel a behind the wheel lesson without incurring a $30 late cancellation fee, a minimum 48-hour notice must be provided.

What if we have a snow day or inclement weather, will I still have my driving lesson?

If the school district where you are taking Driver Education has announced a snow day, All Star’s classes and behind the wheel lessons will also be canceled. Instructors have the option to complete behind the wheel training if conditions become safe on a snow day. The instructor will contact the student/parent to discuss this option.

What if I drop out or want a refund for the program?

No refunds are issued after the first day of class. All other approved refunds are subject to a $5 processing fee, can take up to 10 business days, are credited back to the card on which they were purchased and are issued only to the person who paid for the program. A full refund will be issued if All Star must cancel your course/program and cannot provide an acceptable alternative.

*No refund is due to students who have been expelled from an All Star program.

*There is a $30 return check fee for all returned checks.

Level 1 Licensing 

Do I get a license after completing Segment 1?

After successfully completing Segment 1, All Star will issue you a Segment 1 Certificate of Completion. This isn't a driver's license, but it's a necessary document required to apply for your Level 1 Michigan license. The responsibility of applying for the Michigan Level 1 License rests with the student and parent or guardian.

Who can I drive with once I obtain my Level 1 License?

While under the age of 18, teens driving on their Level 1 License are required to operate a vehicle with a licensed adult driver, aged 21 or older, or a licensed legal parent/guardian.

Are students allowed to drive outside of the State of Michigan with their Graduated Level 1 License?

To determine if another state will recognize Michigan's Level 1 Learner's License, you will need to contact the licensing agency in that state for verification.

Where do I locate the license number, issue date and expiration date on my Level 1 License?

The license number will be in red and start with the first letter of your last name. Under the license number is the student’s date of birth (DOB), license date of issue (ISS), and license expiration date (EXP).  Below is an example provided by the state of Michigan.

How long does it take to obtain a Level 1 License?

Students who successfully complete Segment 1 can apply for the Level 1 License at 14 years and 9 months of age. In general, a student is eligible to apply for a Level 1 License no less than 6 weeks after starting the Segment 1 program. You can find additional guidelines by referring to the Michigan Parent Checklist.

Additional Questions

If you have additional questions or need more information, you can refer to the contract you agreed to when enrolling, which is accessible on the student portal. If you cannot find the information you need, please contact All Star. We will do our best to provide a thorough answer based on the details you provide.

Additional resources are available: Michigan’s Graduated Driver Licensing – Guide for Parent.Teen Driving Parental Tool Kit, What Every Driver Must Know

Course Expectations & Preparation 

Do I have to pass a test or exam in Segment 2?

There is a final written exam which requires a minimum score of 14 correct answers out of 20 questions. Three attempts are permitted to pass the final written exam. 

What do I need to bring to the first day of Segment 2 class? Do I need to provide documentation?

Soon after the time of enrollment, students must upload necessary paperwork required by the state of Michigan, as we need to verify the documentation. If the documents are not uploaded to the All Star Student Portal on time, it will be necessary to remove you from the class. Please be aware that any document/s you upload will remain in a pending status until they undergo review and approval, a process that may require up to 3 business days. Segment 2 students must upload their 1.)  Michigan Supervised Driving Log, Level 1 License and signed contract.

Is there behind the wheel training in All Star's Segment 2 program?

No, Segment 2 training consists of only classroom instruction.

If classes are virtual, why is there a limit on the number of students?

The State of Michigan regulates class size.

Eligibility 

I am over 18 years old. Can I still take Segment 2?

While adults are able to take a Segment 2 class, it is up to the driver education company if they want to offer that option. All Star company does not currently allow that option. Individuals who are 18 years old or older have the option to enroll in All Star’s online “All State” class to learn about the rules of the road.

I never obtained my Level 1 License from the Secretary of State. Is my Segment 1 Certificate of Completion an acceptable substitute?

No, the Segment 1 Certificate of Completion is not acceptable. An individual may not attend Segment 2 until they have held their Level 1 License for 3 months. There are no exceptions. Students are encouraged to obtain the Level 1 License immediately after receiving their Segment 1 Certificate of Completion. The Michigan Graduated Driving Licensing Parent Checklist provides additional information about the process.

Do I have to take Segment 1 and Segment 2 with the same driving school?

No, you do not have to take Segment 1 and Segment 2 at the same school.  If you completed Segment 1 at a driving school other than All Star, you can still complete Segment 2 with All Star.

Are the All Star programs at high schools open to anyone?  

Yes, the All Star programs held at high schools are open to anyone as long as you are able to travel to the high school location to attend classes.  Virtual students will take the final written exam at the location which they select at the time of enrollment.

Can I enroll in Segment 2 Training and my Road Test at the same time? 

No, students should schedule their road test when they have their Segment 2 Certificate of Completion.  There can be unforeseen circumstances, like delays in receiving your certificate, which might hinder you from attending the previously scheduled road test. The school where you take your road test will need your Segment 2 Certificate of Completion information to enroll in a road test.

Certificate of Completion 

How do I obtain my Segment 2 Certificate of Completion?

All classroom instruction must be successfully completed to receive a Segment 2 Certificate of Completion.  Your Segment 2 Certificate of Completion will be uploaded to the student portal and emailed to you within a maximum of 10 business days from the time you achieve completion.

Does my Segment 2 Certificate of Completion have an expiration date?

The expiration date of the Segment 2 Certificate of Completion coincides with the student's 18th birthday, which is also the same expiration date for their Level 1 license. They must complete their road test before this expiration date.

What do I do if I lose my Segment 2 Certificate of Completion?

Your Segment 2 Certificate of Completion can be downloaded from the student portal.  (If your certificate was a paper copy issued before May 2021, please call to request a replacement, cost is $30). 

Scheduling & Cancellation 

What if I drop out or want a refund for the program?

No refunds are issued after the first day of class. All other approved refunds are subject to a $5 processing fee, can take up to 10 business days, are credited back to the card on which they were purchased and are issued only to the person who paid for the program. A full refund will be issued if All Star must cancel your course/program and cannot provide an acceptable alternative.

*No refund is due to students who have been expelled from an All Star program.

*There is a $30 return check fee for all returned checks.

What happens if I miss a day of the Segment 2 training?

Students are not permitted to miss any classroom sessions in Segment 2. If a student misses any part of Segment 2, including being late or leaving early, they will be required to retake the entire Segment 2 program.

What if we have a snow day or inclement weather?

If the school district where you are taking Driver Education has announced a snow day, All Star’s classes and behind the wheel lessons will also be canceled.

Next Steps

How long do I have to wait to schedule a road test? What’s the next step after I complete Segment 2?

To schedule a road test, students under the age of 18 must hold their Level 1 License for 6 months, have their Segment 2 Certificate of Completion, on the Michigan Supervised Driving Log, log 50 hours of driving (10 hours must be at night) with a licensed adult over the age of 21.

Do I have to wait until I’m 16 years old to take the road test? 

Teen students under the age of 18 have the option to take their road test before reaching the age of 16 however, they must wait until they are 16 years old to apply for their driver's license.

How long does it take to obtain a driver’s license?

It is important to note that there are three licensing phases for teens under the age of 18 in the state of Michigan. The Level 1 License, Level 2 License and Level 3 License which is a full unrestricted license. The gap between completing Segment 1 and obtaining a Level 3 License must be at least one year. You can find additional guidelines by referring to the Michigan Graduated Driver Licensing Parent Checklist

Additional Questions

If you have additional questions or need more information, you can refer to the contract you agreed to when enrolling, which is accessible on the student portal. If you cannot find the information you need, please contact All Star. We will do our best to provide a thorough answer based on the details you provide.

Additional resources are available: Michigan’s Graduated Driver Licensing – Guide for Parent.Teen Driving Parental Tool Kit, What Every Driver Must Know

Do you offer private driving lessons for adults?

We offer private driving instruction for adults. If you are an adult and are interested in our private driving lessons, you must have first gone to your local Secretary of State to acquire either your Michigan Temporary Permit or 1 Cent Receipt (foreign students only), before we would be able to instruct you. For further information, please contact our office at (734) 665-7374.

Do you offer private driving lessons for teens?

We offer private driving instruction for teens. Teens must have completed Segment One and have received their Graduated Level One License in order to take further driving lessons. For further information, please contact the office at (734) 665-7374.

Can I register online for Private Lessons?

Due to the amount of registrations we get on a daily basis, you will need to contact our office directly to register, as we have to submit your contact information to an instructor near you.

What is the wait time?

Wait times vary based on season and location, to get the wait time in your location please call our corporate office.

Do they do pick up and drop off from home?

We do pick up and drop off from home as long as you are within 25 miles from an area we service. If you are outside of the 25 mile radius you will have a half way point to meet the instructor. To find out more please call our corporate office.

How does payment work?

We accept Visa, Discover, and MasterCard, and you would need to call or come to our corporate office to register. If you wish to pay with cash, check, or money order you would need to mail, or come into our corporate office at: 75 Aprill Dr. Ann Arbor, MI, 48103. Make sure to include your name, best contact number, alternate contact number/email, and any other details you would like so that we can register once we receive your payment. If you do not have one of those cards available to you, we also accept pre-paid Visa, Discover, and MasterCard’s.

Do I get a certificate for completing private lessons?

No as they are not required by the state, we can always provide you a letter stating what you completed with us, and how you preformed.

What if I want a refund?

We are able to refund as long as you have not begun any of the drives. If you purchase a package and begin driving, we cannot refund you for any extra drives you feel you no longer need.

NOTE: All refunds are subject to a $5.00 processing fee. Once requested, it can take 7-10 business days to be processed back to the card used to make the payment. If your card used for payment has been replaced, lost, or stolen you will need to let us know at the time of requesting your refund. We CANNOT send a refund to someone other than the person who made the payment.

What if I would like to add more hours?

You can do this by calling the corporate office. You will not be able to schedule additional drives until we have a payment.

Are there any discounts for private lessons?

No we don’t offer discounts on private lessons.

What is the ASDE Discipline Policy?

Any student violating the rules and regulations as contained in this policy will be subject to appropriate disciplinary action and possible expulsion from the class. No refunds are granted due to disciplinary action that prevents a student from completing an All Star Driver Education course.

Prohibited acts include, but are not limited to:

Teasing, insulting, name-calling, mean or rude gestures toward peers, instructors or employees, spreading rumors or behavior that would hurt other’s feelings, swearing, taunting, ridiculing, humiliating, threatening, pushing, shoving, grabbing, spitting, sexual, ethnic, or harassment, stealing or extortion, fighting, kicking, punching, gang-related gestures, assault, cheating, forgery, using cell phones during instruction, destruction of property belonging to All Star Driver Education or the facility in which classes are being held.

All Star Driver Education will expel any students in violation of State Laws and/or Local Ordinances which include, but are not limited to:

Abuse of fire alarms, safety equipment, bomb threats, lighting of fires or burning or attempting to burn any property belonging to the All Star Driver Education or the facility in which classes are being held or property belonging to persons employed by All Star Driver Education or attending the course, or the employees of the facility in which classes are being held. Possession, use of, or threatening to use dangerous weapons such as, but not limited to: fire arms, knives, iron bar, or brass knuckles. Possession, use or threatening the use of any weapon or dangerous object capable of inflicting bodily harm including but not limited to: chains, knives, fireworks, explosives, smoke bombs, and toy weapons resembling any of the above.

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374

What is this course?

This course is a practice course for anyone 18 years or older looking to learn student material before taking the written test to obtain a permit.

Do I get a certificate for completing this course/is this a state certified course?

No you will not get any certification for taking and completing this course, as it is NOT state certified.

However if you would like we can provide a letter stating you have completed the course.

What is the benefit of taking this course?

This course provides you with 24 hours of curriculum, similar to what a teen would learn in their driver education course. You will have 9 modules and a practice exam provided with this course.

This course is great for someone who may be unsure of if they are able to pass their written test, in order to obtain a permit to get their license.

Is there a time limit?

There are no time limits on how long you can work on the course per day, and no set time you have to complete it by. You can work at your own pace, any time you log out your progress will be saved. You will also have unlimited attempts at the practice test at the end.

What if I would like a refund?

As long as you have not begun the course we can always refund you. Refunds are processed back to the card used to make the payment - there is a $5.00 processing fee.

This process takes about 7-10 business days to be fully processed back to your card. To request a refund please email us.

If the card used to make the original payment has been lost, stolen, or has expired please let us know at the time of requesting a refund. From there we will mail you a check instead. We CANNOT make refunds out to anyone other than the person who made the original payment, no exceptions.

What if I did not mean to sign up for this course, but needed another online course instead?

If you have registered for this course but realize you need to take another, we can assist you with your registration to the correct course. To do this please call our corporate office.

NOTE: If you have begun this course we cannot refund or transfer your money to the correct account. When registering please make sure you are registering for the proper course you need.

I can’t remember my password, how do I reset it?

You can request a password reset by calling our office, or emailing the following information to  Here

• First and last name
• DOB
• Course you signed up for (All States)
• Password you would like, if you don’t have one please let us know you would just like a reset and we can send you the new one.
• Best email to send new login to information to

Our system is case sensitive so make sure the password is being entered with the proper upper and lowercase letters.

NOTE: It can take 24 hours for this to be reset, also if submitted on a Saturday, Sunday or after hours we will not receive this until our office is open again.

How do I pay?

You will be directed to a pay screen once you create your account online. From there you can enter a Visa, Discover, or MasterCard (we do accept pre-paid versions of these cards). If you wish to pay with cash, check, or money order please contact our corporate office.

Questions?

All Star Driver Education
75 Aprill Drive, Ann Arbor, MI
www.allstarde.com | Email us | 734-665-7374