I do not have my temporary permit.
You can still enroll and take classes before receiving your permit. You will, however, have to obtain your permit before participating in the “in-car” portion of driver’s education. You can get that once you are 15 and 6 months of age, by taking the test at your local BMV.
How long will this course take to complete?
An Ohio class consists of 24 hours of classroom time and 8 hours of behind-the-wheel time with a licensed instructor. Class times are generally scheduled in a 3-week block. Drives occur outside of posted dates and times and can sometimes run past the last week of class depending on class sizes. The state of Ohio allows students 180 days (6 months) from the first day of class to complete all classroom and drive times required.
Is driver education required for me?
It is required for anyone under the age of 18.
How old do I have to be to start driver education?
You can be 15 years and 5 months to begin your driver education course. Here’s our guide on “How to get an Ohio driver’s license”
How do the students sign up for driving times? When do the students drive?
You can sign-up for drive times after class completion by going into your student portal and choosing the "Schedule my Drives" option.
My certificate has not shown up yet.
Our compliance department creates these daily. Please check your student portal for expected timeline for your certificate.
What do I do if my certificate is lost or damaged?
If you began your course before May 1st, 2022, and lose your certificate, you can contact our office to request a duplicate by calling 734-665-7374. The cost for a duplicate certificate is $15. The State of Ohio also requires a Duplicate Request form to be filled out and sent to us before processing. We will need to collect that fee and form before the new certificate is made and mailed. You can find that duplicate request form at: http://www.publicsafety.ohio.gov/links/DTO0120.pdf
After May 1, 2022 certificates are uploaded to your student portal. Please check the student files section on the student portal.
Can I miss any classroom or drive times?
Students can miss as much class time as they need, however they must make up the exact classes within 180 days from the start date of the class. If you need to reschedule/cancel any drive times, we require a 48-hour notice, and this must be done through your student portal.
NOTE: If you reschedule or cancel a drive in less than 48 hours, you are subject to a reschedule, or no-show fee from the instructor, for more information on this, please refer to your contract.
What do I need to bring on the first day of class?
You will also need to bring a copy of your Temps. If you have not yet gotten your Temps yet, you will need to bring a copy of your birth certificate or passport.
If I want more behind-the-wheel time with an instructor, can I schedule that?
We do offer gold, platinum, and diamond packages that allow you more behind-the-wheel time with your instructor. The silver package provides you with 10 hours of drive time, and the gold package provides you with 12 hours of drive time.
How do I pay for my class?
We accept Visa, Discover, and MasterCard (pre-paid also accepted). We also accept checks and money orders however, these payments must come through our corporate office. For more information on this please call our corporate office.
How do I register?
You can complete your registration and payment through our website.
What if I would like to have a refund for my classes?
ALL refund requests for all services offered are charged a $5 processing fee. No refunds will be given after the first day of class.
Refunds will be processed in full if a class/service is canceled by ASDE. Refunds can take 7-10 business days and will be put back onto the card you paid with. No refund will be issued if the student is expelled due to disciplinary reasons. To learn more about our discipline policy, please see the question below in our FAQs or contact our Corporate Office. There will be a $30 return check fee for all returned checks!
NOTE: If your card used for payment has been replaced, lost, or stolen you will need to let us know at the time of requesting your refund. We CANNOT send a refund to someone other than the person who made the payment.
What if we have a snow day?
If your school district has announced a snow day, All Star’s classes (which include driving times) at the respective location will be canceled as well. Please keep this in mind if you are attending a classroom location other than your own school, or a community location. Please check your student portal to see if the drives will still be done or have been canceled by the instructor.
What is the ASDE Discipline Policy?
Any student violating the rules and regulations as contained in this policy will be subject to appropriate disciplinary action and possible expulsion from the class. No refunds are granted due to disciplinary action that prevents a student from completing an All Star Driver Education course.
Prohibited acts include, but are not limited to:
Teasing, insulting, name-calling, mean or rude gestures toward peers, instructors or employees, spreading rumors or behavior that would hurt other’s feelings, swearing, taunting, ridiculing, humiliating, threatening, pushing, shoving, grabbing, spitting, sexual, ethnic, or harassment, stealing or extortion, fighting, kicking, punching, gang-related gestures, assault, cheating, forgery, using cell phones during instruction--Classroom, Drives & Observation, destruction of property belonging to All Star Driver Education or the facility in which classes are being held.
All Star Driver Education will expel any students in violation of State Laws and/or Local Ordinances which include, but are not limited to:
Abuse of fire alarms, safety equipment, bomb threats, lighting of fires or burning or attempting to burn any property belonging to the All Star Driver Education or the facility in which classes are being held or property belonging to persons employed by All Star Driver Education or attending the course, or the employees of the facility in which classes are being held. Possession, use of, or threatening to use dangerous weapons such as, but not limited to: firearms, knives, iron bars, or brass knuckles. Possession, use, or threatening the use of any weapon or dangerous object capable of inflicting bodily harm including but not limited to: chains, knives, fireworks, explosives, smoke bombs, and toy weapons resembling any of the above.
